Community Standards Documents
- Approved Paint Colors *
- ARC/RFM Process *
- Bylaws *
- Covenants and Restrictions (CCRs) *
- Exterior Color Selections (original selections specific to each home)
- Neighborhood Living Standards (NLS) *
- Garbage Can Screen Examples
- Mailbox Specifications
* Document will download from Cusick website.
Additional documents can be found on the Cusick website in the Document Library. Select Community Information\Community Documents from the Cusick menu, and then expand the Community Documents folder.
Community Management
Brookhaven HOA management is provided by Cusick Community Management. Monthly community inspections are conducted on the first week of each month. Remember to address landscaping or exterior maintenance issues before each inspection!
Assessments are billed on the first of each quarter, with a 10-day grace period. Homeowners with balances on their accounts will be called to a hearing to potentially remove amenity access. To review your balance or to set up recurring payments, please visit the community portal at https://cusick.cincwebaxis.com. For assistance with payments or to set up ACH payments, please contact our accounting department at accounting@cusickcompany.com.
If you see anything needing repair or have a question about HOA business, please contact community support at communitysupport@cusickcompany.com or use the Report an Issue form.
Cusick’s Contact Information
Community Director: Meredith Emerson
Address: 8008 Corporate Center Drive, Suite 100 / Charlotte, NC 28226
* Cusick is moving – as of 12/1/23 the new address will be 8000 Corporate Center Drive, Suite 206
Office Hours: Monday- Thursday 8:30 a.m. to 4:30 p.m., Friday 8:30 to 2:00 p.m.
Phone: (704) 544-7779
Website: Brookhaven Citizens Assembly (cincwebaxis.com)
Payments and Billing: accounting@cusickcompany.com
Workorders: communityworkorders@cusickcompany.com
All Other Assistance: communitysupport@cusickcompany.com
